FAQs

StillStorm is all about caffeine-free drinks that actually feel grown-up – not sugary, not boring, and not only for bedtime.

All our teas come in individually packed tea bags, so you just add water. No measuring, no guessing "how much is right."

Right now we have three signature blends:

• Roasted Buckwheat Tea – from the high mountains of Liangshan in China; warm, toasty, nutty.
• Black Goji Berry Tea – naturally colourful, softly fruity, turns a beautiful violet in your cup.
• Ginger Tea – cosy, warming and a little spicy, like a hug from the inside.

They're all caffeine free, great hot or iced, and designed to be with you all day – from first email in the morning to the very last chapter at night.

Yes – 100% caffeine free. No hidden tea leaves, no coffee, no energy-drink vibes.

They're perfect if you:

• Don't do well with caffeine
• Want to cut down on coffee or fizzy drinks
• Want something that feels more "grown-up" than just water
• Want a drink you can have any time of day – morning, afternoon or just before bed

Roasted Buckwheat Tea

Think toasted nuts + granola + warm cereal.

• Nutty, toasty, gently sweet
• Very smooth, no bitterness
• Amazing hot in winter, super refreshing as iced "grain tea" in summer

Black Goji Berry Tea

• Light, fruity and a bit floral
• Naturally sweet (no added sugar)
• The colour shifts into a deep purple/violet – it's as pretty as it tastes
• Great as a gentle "treat" tea or a colourful iced drink

Ginger Tea

• Warm, cosy and gently spicy
• Comforting when you're cold, tired or just need something soothing
• Lovely on its own, or with lemon and/or honey
• Works as a morning wake-up, after-meal drink, or night-time warmer

All StillStorm teas come in pre-portioned tea bags, so you can keep it simple: 1 bag = 1 cup.

Roasted Buckwheat – Hot

• 1 tea bag
• 200–250 ml hot water (90–100°C)
• Steep 3–5 minutes
• You can top up the same bag 1–2 times – the flavour just gets softer and gentler

Roasted Buckwheat – Cold / Iced

• 1–2 tea bags in a 500 ml bottle or jug
• Room-temp or cold water
• Leave in the fridge for 4–6 hours
• Drink it straight or add a slice of citrus for a light, all-day drink

Black Goji Berry – Hot or Cold

• Hot: 1 tea bag, 200–250 ml hot water, steep 3–5 minutes
• Cold: 1–2 tea bags in 500 ml water, fridge for 4–6 hours
• You'll get a naturally colourful, refreshing iced tea

Ginger – Hot

• 1 tea bag
• 200–250 ml hot water
• Steep at least 5 minutes (longer = stronger + spicier)

You can always play with steeping time to match your taste. All three work as part of your daily hydration, not just a night-time ritual.

Whenever we can, yes.

We try to add a small sample tea bag to your parcel, so you can taste first. If you don't like that flavour but your main pack is still sealed and in its original condition, you can return it under our return policy.

Totally okay – taste is personal.

If you don't like the flavour and the main pack is unopened:

• You can return it within 30 days of delivery
• Return shipping is covered by the customer
• If you'd like to try another StillStorm product, we're very grateful you're giving us another chance – we'll give you 10% off your next order. Just contact us before you buy so we can send you a code.

If there's a quality or safety issue (damaged packaging, moisture, obvious spoilage, etc.):

• Please email us with your order number and a few photos
• Once we confirm the issue, we'll cover return shipping and arrange a refund or replacement

Because our products are food, we normally can't take back opened packs, unless there's a clear quality/safety problem.

• You have 30 days from delivery to request a return
• Items need to be unused, unopened and in original packaging, unless there's a quality or safety concern
• Once we receive and check the return, we'll process your refund. How fast it shows up depends on your payment provider

To start a return, just email info@stillstorm.co.uk with:

• Your order number
• What you'd like to return
• A short note on why

Go for Roasted Buckwheat if:

• You love toasty, nutty flavours
• You like grain-based drinks that feel grounding and gentle
• You want a super versatile option that works hot and iced

Go for Black Goji Berry if:

• You like light, fruity herbal teas
• You enjoy pretty drinks (purple tea is very photogenic)
• You want a caffeine-free swap for soft drinks or juice, hot or cold

Go for Ginger if:

• You like a bit of spice in your cup
• You're often cold, tired, or need something comforting
• You want a tea that can do morning boost / afternoon pick-me-up / bedtime comfort all in one

A lot of our customers keep all three at home and just pick by mood, time of day and season.

Nothing complicated:

• Keep them in a cool, dry place
• Avoid direct sunlight and strong smells
• Reseal the pouch or tin properly after opening
• For best flavour, drink them before the best-before date on the pack

Roasted Buckwheat Tea

• Buckwheat itself doesn't naturally contain gluten, but if you have coeliac disease or a serious gluten allergy, please check the packaging for production info and talk to your doctor if you're unsure.

Black Goji Berry Tea

• Generally well tolerated, but if you're allergic to berries or certain fruits, please check the ingredient list.

Ginger Tea

• Ginger is common, but if you're sensitive to ginger or related plants, it's best to check with your healthcare professional.

If you have serious allergies or a medical condition, it's always safest to double-check with your doctor first.

Our teas are caffeine free and made from simple plant ingredients (grains, berries, ginger).

But every body and every pregnancy is different. If you're pregnant, breastfeeding, on medication or have a health condition, please talk to your doctor, midwife or healthcare professional before adding any new herbal/grain drinks to your routine.

• We currently ship mainly from the UK
• UK orders usually arrive in 2–5 working days
• Shipping fees and any free-shipping offers are shown clearly at checkout

We care about what's inside the cup and also what's around it.

We aim to use recyclable or biodegradable materials wherever we can. You'll find more details and disposal tips on each product's packaging, and we're constantly trying to make better choices as we grow.

Yes, and we love it.

If you run a café, local store, bookshop, yoga/meditation space, studio or other retail space, we'd be very happy to chat.

Drop us an email at info@stillstorm.co.uk with a quick intro about your place, and we'll send over more info on wholesale and collaborations.